Privacy Policy

Praxym is a UK developer of rugged deployable communications products. Praxym is the hardware marque and product-development/manufacturing arm of UK Connect Defence. This privacy policy explains how we collect, use and protect your personal information when you visit this website or contact us.

Contact: call 0333 900 9860 or use our enquiry form.

We may collect the following information when you submit an enquiry, request a download, or contact us:

• Name and contact details (email address, phone number)
• Organisation name and job role
• Sector and area of interest
• Any information you voluntarily provide in correspondence

We collect this information only when you actively provide it to us. We do not use tracking cookies for advertising purposes.

We use your information to:

• Respond to your enquiries and requests
• Provide product information, documentation and quotations
• Process pre-order and download registration requests
• Keep you informed about Praxym RBK product updates and availability (where you have provided consent)
• Comply with legal and regulatory obligations

We process your personal data on the following legal bases:

• Contractual necessity: where processing is required to take steps at your request prior to entering a contract
• Legitimate interests: where we have a legitimate business interest in processing your data (for example, responding to enquiries about our products)
• Consent: where you have explicitly agreed to receive marketing communications

We may share your information with:

• Other teams within UK Connect, for the purpose of fulfilling your enquiry or managed service request
• Technology partners where required to process your request (for example, Ericsson Cradlepoint for licensing purposes)
• Service providers who assist us in operating our website and business, under appropriate data processing agreements

We do not sell your personal data to third parties.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy and to comply with our legal obligations. Enquiry data is typically retained for 3 years from the date of last contact. You may request deletion of your data at any time by contacting us.

Under UK data protection legislation (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict our processing of your data
• Request a copy of your data in a portable format
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, call 0333 900 9860 or use our enquiry form.

Our website uses essential cookies necessary for its operation. We do not use advertising or tracking cookies without your consent. See our Cookie Policy for full details.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. All data transmission to and from this website is encrypted using industry-standard TLS.

We may update this privacy policy from time to time. The date of the most recent update will be shown below. Continued use of our website after changes constitutes acceptance of the updated policy.